timsabre Posted August 23, 2015 Share Posted August 23, 2015 Our P16-D distribution box has died - looks like PSU fail. I'm trying to find a workaround while we get it sorted -does anyone know if it is actually just a POE+ switch? As that is what it looks to be and I have one of those spare, but slightly scared of plugging it into the P16 units. Link to comment Share on other sites More sharing options...
paulears Posted August 23, 2015 Share Posted August 23, 2015 Doesn't it also pass DC too? I don't think you can use anything else - but you can daisy chain the P16s if you provide each one with power. Link to comment Share on other sites More sharing options...
dbuckley Posted August 24, 2015 Share Posted August 24, 2015 The P16-D is not an Ethernet switch. Ultranet is digital audio serially encoded over a twisted pair, so the P16-D is basically a distribution amplifier. An otherwise unused pair on the RJ45 is used for power. Somewhere on the web is the pinout, but my google-fu is failing me. Link to comment Share on other sites More sharing options...
timsabre Posted August 24, 2015 Author Share Posted August 24, 2015 The P16-D is not an Ethernet switch. Ultranet is digital audio serially encoded over a twisted pair, so the P16-D is basically a distribution amplifier. An otherwise unused pair on the RJ45 is used for power. Somewhere on the web is the pinout, but my google-fu is failing me. So it is, I thought it was ethernet.We have temporarily done as Paul suggests but all the P16 wall wart power supplies have euro plugs (came from Thomann) so that is an additional complication. Link to comment Share on other sites More sharing options...
paulears Posted August 24, 2015 Share Posted August 24, 2015 er, not that of course I would ever do it myself, or suggest it as a way to get out of trouble, but the Thomann two pin plug is is rumoured to be an easy fit into a 13A 4 way. If you see anyone doing this, you should tell them that despite the rather flexible pins, this is a silly thing to do. Link to comment Share on other sites More sharing options...
Specialist MUSIC Group Posted August 24, 2015 Share Posted August 24, 2015 Dear Tim, Please allow me to introduce myself; my name is Arthur and I am a Specialist of Music Group in Kidderminster where the service and spare parts activity for the brands: Midas, Klark Teknik, Turbosound,Behringer, Bugera, Labgruppen, Tannoy, TC Electronic, TC Helicon is carried out. With regards to the issue you have been experiencing with your Behringer P16-D please could you provide your contact details or revert back to me via E mail below, we will then be back in contact with you shortly. You can reach us at care@music-group.comfor Prosumer products or careprof@music-group.com for professional products. Looking forward to hearing from you. Kind regards Arthur Specialist Music Group Klark Teknik House,Walter Nash Rd,Kidderminster, Worcestershire DY11 7HJ,Worcestershire,United Kingdom. Link to comment Share on other sites More sharing options...
timsabre Posted August 24, 2015 Author Share Posted August 24, 2015 Hi Arthur, unfortunately I have had a reply from Music Group refusing to help as the unit was purchased just over 2 years ago (on 2 July 2013). This is rather disappointing and I will have to take the matter up with Thomann who supplied it to us. Link to comment Share on other sites More sharing options...
Dave m Posted August 25, 2015 Share Posted August 25, 2015 2 years? I would have thought that it was still within warranty? Link to comment Share on other sites More sharing options...
Shez Posted August 25, 2015 Share Posted August 25, 2015 2 years? I would have thought that it was still within warranty?I'm sure they're supposed to have three year warranties. Controversially, they only cover moving parts like faders and buttons for one year if memory serves but a box like this one should be covered. Link to comment Share on other sites More sharing options...
timsabre Posted August 25, 2015 Author Share Posted August 25, 2015 2 years? I would have thought that it was still within warranty?I'm sure they're supposed to have three year warranties. Controversially, they only cover moving parts like faders and buttons for one year if memory serves but a box like this one should be covered. They say it is only 3 years if you registered the product online within 60 days of purchase. Thomann have offered to get it fixed under their warranty as Behringer will not cover it. Link to comment Share on other sites More sharing options...
d_korman Posted August 28, 2015 Share Posted August 28, 2015 The P16-D is not an Ethernet switch. Ultranet is digital audio serially encoded over a twisted pair, so the P16-D is basically a distribution amplifier. An otherwise unused pair on the RJ45 is used for power. Somewhere on the web is the pinout, but my google-fu is failing me. So it is, I thought it was ethernet.We have temporarily done as Paul suggests but all the P16 wall wart power supplies have euro plugs (came from Thomann) so that is an additional complication. I complained to Thomann about that and they sent me a set of adapters AND a set of UK PSU's. Link to comment Share on other sites More sharing options...
djmatthill Posted September 5, 2015 Share Posted September 5, 2015 Would nt you have thought beringher would simply offer the end user a 3 year warranty and make it as simple and easy as possible to claim. Arthur.... if Tim was to send the item back with a proof of purchase would you guys honor the 3 yr warranty. There are still a lot of Beringher skeptics on here and this would demonstrate Beringhers much hyped focus on dealing with repairs and problems in a better manner. Arthur ? Link to comment Share on other sites More sharing options...
timsabre Posted September 5, 2015 Author Share Posted September 5, 2015 Slightly disappointed by the Behringer response or lack of it but Thomann are honouring their guarantee and fixing it for us. Link to comment Share on other sites More sharing options...
djmatthill Posted September 6, 2015 Share Posted September 6, 2015 That's another important factor when choosing equipment I suppose. It's all well and good when things are working well , but it's handy to know that a manafacturer is able to deal with and support issues should they arise. One of my pet hates is large international companies who refuse point blank to supply end users with spares and technical service info. Grrrrr ... rant over Link to comment Share on other sites More sharing options...
timsabre Posted September 6, 2015 Author Share Posted September 6, 2015 I must admit I am rather surprised by Behringer's half hearted response after all these assurances that they are a much more professionally oriented company now. Ok the P16-D is only a £100 box itself but it's part of our X32 system which is a much bigger investment. Link to comment Share on other sites More sharing options...
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