Imperial College Posted June 13, 2022 Share Posted June 13, 2022 Job summary Are you a self-motivated professional who is ready for their next challenge in a multi-site and fast paced environment? If so, this career opportunity could be the perfect next step for you. An opportunity has arisen to recruit an Events Technician to join the Events Operations Team in running technical events at Imperial College London across all sites in their portfolio. You will have first class customer service skills and will fit into a busy and established Catering and Events team. If successful, you will join a dynamic team of professional individuals supporting both internal and external clients with all technical aspects of their physical and virtual events at Imperial College London and assist with general operations as and when required. Duties and responsibilities The successful candidate must be able to show that they have relevant practical experience of: To provide users with advice, training and support on the use of AV equipment and in addition setting up for events, lectures and presentations To assist in the research and evaluation of new AV technology and place great importance on continuous improvement and highly committed to benchmarking and raising service standards Monitor the use of equipment, ensure that adequate management and security measures are employed, note and report defects, repairs and maintenance issues To manage, train and motive staff Interfacing IT and AV equipment and the ability to resolve associated problems. Modern AV technologies, products and developments. Essential requirements Must have experience of working in Events in an audio-visual capacity Must have experience of working with a broad range of computer hardware (e.g. PC, Mac) and software (e.g. presentational systems such as PowerPoint, Real Time Player, Windows Media Player) Demonstrate experience and basic knowledge of video production, editing and streaming To have basic operational knowledge of a one or all range of audio-visual hardware.(e.g. sound and lighting control infrastructure, data/video projection equipment etc.). To have a basic understanding of PC network protocol. Enthusiastic and knowledgeable about customer care/service with the ability to work with a variety of personalities at all levels Responsible attitude towards health and safety at work Be highly organised with an eye for detail and accuracy and an ability to prioritise and work quickly to cope with strict deadlines Have excellent interpersonal and communication skills, (both written and verbal) as well as a good telephone manner Good IT skills in Microsoft Office, Microsoft Teams and on-line platforms Be able to work effectively under pressure To keep skills up to date and be aware of current practice and new developments within Events and Technical services Further information Contract Details: Grade: Operational Services Level 2a Salary: £27,781 – £29,632 Type of Contract: 1 x Full time, open ended position Hours: Full time position (a minimum of 35 hours per week) and applicants must be willing to work occasional evenings and weekends (on a 5 out of 7 day contract) across multiple sites Location: All London Campuses Department/ Division: Catering and Events / Campus Services In addition to your competitive salary, other benefits offered by the College include: Career development training Generous holiday allowances A company pension scheme A reduced rate in our sports centre Interest free season ticket/cycle loan schemes. Closing date: Midnight on Monday, 27 June 2022 For further information, please contact Sally Jensen, Deputy Head of Events by email on sally.jensen@imperial.ac.uk. Link to comment Share on other sites More sharing options...
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