CPS Group Posted May 25, 2021 Share Posted May 25, 2021 We have an exciting opportunity for an experienced all-round technician to join our team as an AV & Events Production Technician. Based in Christchurch on the south coast, the ideal candidate will have had at least 5 years industry experience and have a solid knowledge in all disciplines. The role is currently available on a 12-month contract with a view to a full time position should it suit all parties. Working onsite or during the pre-production process, leading a team or as part of a team, to set up, operate and de-rig equipment for the many varied events supplied by the company. You will also on occasion be expected to act as the point of contact on-site in the absence of a Project Manager, and be the nominated company representative on site to liaise with clients and other suppliers. Some office & warehouse work may also be required as part of this role when there are no onsite requirements, as well as the adaptability to support colleagues. A good standard of knowledge in Lighting, Sound & AV is essential. Overall Responsibilities • Organising & providing excellent technical support for events working alone or managing a team on client events • Working on events, as a senior member of the team and specialist technician role• Providing great customer service and support throughout the event and any pre-production periods.• Assisting project managers to arrange sub-hires, staffing and logistics for events.• Quoting and budgeting events for clients, maintaining a great delivery for the event and healthy profit margin for the company• Managing the client's requirements & expectations. Key Areas• On-Site Technical Support for a variety of events• Supporting project managers to deliver event productions to a high standard• Interacting with customers at client sites, phone, email and in the wider community to provide support and excellent customer service where needed.• Maintaining current knowledge of technical event equipment and it's usage, through training and experience• Coordinating all aspects of an event from enquiry to the point of completion and tracking budgets throughout.• Identifying worthwhile opportunities and communicating with leads as soon as possible.• Generating leads and opportunities through industry networking and contacts. Responsibilities• Please note this is an events industry role and in line with the industry we work in, the working hours will include evenings and weekends as standard.• Taking new enquiries and ensuring that clients receive prompt and accurate proposals for events• Tracking all costings for projects, maintaining a budget and ensuring a healthy profit margin for the business.• Following up potential leads and existing opportunities.• Designing and creating events alongside project managers and the senior team.• Booking staff, logistics and sub hire equipment.• Producing full and detailed equipment lists & schedules.• Complying with company health & safety policies, risk assessments, company procedures and ensuring they are fulfilled throughout. Other responsibilities• Attending customer sites or venues to discuss opportunities and obtain information about the event & venue.• Event media content creation and editing.• Driving CPS vehicles safely with a full UK driving licence and adhering to the CPS driver's handbook at all times. Personal Competencies and Behaviours• Good leadership skills, with the ability to lead a team on site and mentor new and upcoming staff, as well as working as part of a team, often in a high-pressure environment• Excellent time management and planning skills, forward-thinking and able to add value• Deadline conscious & highly organised with the ability to prioritise and multi-task, managing a challenging workload and meeting strict deadlines• Willing and flexible approach, with the ability to work on own initiative• To have a keen awareness of customer service and client satisfaction, and to assist quickly and efficiently with a client enquiry• Maintain Company confidentiality at all times• Polite and approachable manner• To carry out duties/responsibilities in a manner that reflects theCore Values of the company at all times Salary is £24k to £28k depending on experience. Please submit a CV and covering letter to office@cpsgroup.co.uk. Link to comment Share on other sites More sharing options...
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