Allen and Heath Qu lost password reset

[pete10uk]

Pretty much as per the title.

 

A A&H qu mixer which I sold to a customer a while ago and I’ve forgotten the password and the customer is wanting some simple remedial work doing, basically adding a line out.

However the password I noted down isn’t working. I know I can reset the desk but rebuilding the program is not desirable. Can the admin password be bypasses at all. I can deal with a&h and prove ownership etc but thought I would ask here to see if anything is possible?

 

Thanks

[andy_s]

Not doubting your bona fides, Pete, but if anyone has the info you are looking for, best to share it via a personal message? Don't really want a hypothetical someone who steals one of these in the future to google 'bypass password' and find the answer in the otherwise squeaky-clean Blueroom....

[pete10uk]

Not asking for the password just asking if such an option exists and if A&h will entertain it.

[pete10uk]

Not asking for the password just asking if such an option exists and if A&h will entertain it.

[andy_s]

Apologies, it looked to me that you were asking for a method of bypassing the password.

[MarkPAman]

I'm not aware of any way to do it, other than a full reset (which I assume will, though I've not tried it).

 

I'd open a ticket with A&H support. They are usually pretty quick to respond.

 

http://support.allen-heath.com