Theatermeister Posted July 10, 2018 Share Posted July 10, 2018 Hello, I have a Strand 520 console, unfortunately the network does not work. The COM board is ok, the battery has not leaked. The network jack is also ok. The software 2.8.6 is installed and the networker too. It shines on the network jack only the "T" Led. Link to comment Share on other sites More sharing options...
Kazeja Posted July 11, 2018 Share Posted July 11, 2018 2.8.6 has a vital network file missing (cannot remember which one) and needs to be installed "AFTER" a previous version of software is installed which does include the file. You can do an A/B comparison if you really want to know. Suggest you install 2.8.5 and see if that works. I stopped upgrading at 2.8.5 as I could not see any benefits in going to 2.8.6. K Link to comment Share on other sites More sharing options...
Theatermeister Posted July 12, 2018 Author Share Posted July 12, 2018 I made a downgrade from 2.8.6 to 2.8.5 but nothing has changed. I am now considering reinstalling everything with 2.8.5. or just to use the COM board of my 510i which I slaughtered. It is the SMC91C94 installed. Link to comment Share on other sites More sharing options...
Kazeja Posted July 13, 2018 Share Posted July 13, 2018 Sorry, yes I should have clarified. Do a complete 2.8.5 install Ci (or C5 depending on console), CN and HC. Prove the network is working and then install 2.8.6. K Link to comment Share on other sites More sharing options...
Theatermeister Posted July 26, 2018 Author Share Posted July 26, 2018 I made a complete installation with 2.8.5, no network, only one LED flashes. After that I installed version 2.2i, reinstalled everything. Somehow the SMC chip does not work, I do not know. Link to comment Share on other sites More sharing options...
Kazeja Posted July 27, 2018 Share Posted July 27, 2018 Can you see the 18 digit security number at the bottom of the report screen and does it show "NET" anywhere in the application section lower down? K Link to comment Share on other sites More sharing options...
Theatermeister Posted July 27, 2018 Author Share Posted July 27, 2018 it is installed GENIUS PRO COMPRO TRK NET REP SVR WIFI Link to comment Share on other sites More sharing options...
Kazeja Posted July 31, 2018 Share Posted July 31, 2018 Thank you. Sorry but you have not made it clear. Can you see the 18 digit security number? K Link to comment Share on other sites More sharing options...
Theatermeister Posted August 1, 2018 Author Share Posted August 1, 2018 Yes I can see the 18 digit security number. Link to comment Share on other sites More sharing options...
Kazeja Posted August 2, 2018 Share Posted August 2, 2018 A colleague has just reminded me of something I had totally forgotten about. Is the network turned on in the SETUP menu? "REPORT","ADV SETUP","CONSOLE SETUP". K Link to comment Share on other sites More sharing options...
Theatermeister Posted August 2, 2018 Author Share Posted August 2, 2018 Yes, everything is switched on. I even turned on the DOS mode "net on". I have already considered whether to install a network card with a PCI riser. Link to comment Share on other sites More sharing options...
Kazeja Posted August 3, 2018 Share Posted August 3, 2018 Have you tried to ping the console from another device? K Link to comment Share on other sites More sharing options...
Theatermeister Posted August 3, 2018 Author Share Posted August 3, 2018 Yes, I have, do not answer. Time out. Link to comment Share on other sites More sharing options...
Kazeja Posted August 3, 2018 Share Posted August 3, 2018 I cannot think of anything else to check for. Looks like the network port or associated circuitry is faulty. K Link to comment Share on other sites More sharing options...
dmxlights Posted August 7, 2018 Share Posted August 7, 2018 What have you got the other end of the network cable pluged in to. Did you try a different cable just to make sure the cable is not faulty. I have seen cables cause problems before and I also had one myself 2 weeks ago with my own lighting desk (MQ60) which caught me out Link to comment Share on other sites More sharing options...
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