Emmett45 Posted November 6, 2017 Share Posted November 6, 2017 Hi All, I have a reoccurring problem running SCS 11 whereby some cues come up with the error message 'Sample Buffer Not found'. Not the same cue every time and not all of the time. This was dealt with first time around by disabling the anti-virus software but the problem has crept back in. Also, on triggering some cues there is an accompanying bang (as if a lead has been disconnected) and the file doesn't play unless I exit and restart SCS. Again not on the same cue and not all of the time. Thoughts please. Link to comment Share on other sites More sharing options...
Jon Wiles Posted November 6, 2017 Share Posted November 6, 2017 My 1st port of call would be Mike Daniell Link to comment Share on other sites More sharing options...
sclg Posted November 6, 2017 Share Posted November 6, 2017 I'll second that - Mike's support is second to none. Steve Link to comment Share on other sites More sharing options...
Bobbsy Posted November 8, 2017 Share Posted November 8, 2017 I'm on 11.6.2 and haven't seen this problem. I'll join the crowd saying that contact with Mike Daniell is your best bet--he's the most helpful software developer I know anywhere. However, he's based in Brisbane, Australia so time zones may mitigate against phone support. I've always had good luck with his user forums--I usually get an answer withing a few hours from: http://www.showcuesystems.com/forum/index.php Link to comment Share on other sites More sharing options...
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