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Problem with fixture


davecon

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I have a 6 channel (brightness, R, G, B, W, strobe) LED cloth and for some reason it seems to be stuck as fixture 5. So even when set to address 001 a basic controller such as the SDC-6 can't control it, but if I switch to something like the JC-1 and select fixture 5 it works fine. Is there anyway to change this so it will work with a simple controller instead of needing something more complex?
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So you've set the DMX start address for the LED controller to 1, and it's still not behaving? How is the DMX address set - is it through DIP switches, or something more clever?

 

Perhaps you could tell us what make and model of cloth you're using?

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Well, the first thing that springs to mind is that instead of setting DMX to 1, you've inadvertently set some other parameter to 1 instead.

 

The second thing that springs to mind is that it's broken! I don't suppose the manual refers to some sort of factory-reset?

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Have you contacted the company you bought it from and/or the manufacturer by phone or email?

If not, then you should do so.

 

From the info you've given, it sounds like it's a product made by "Guangzhou Wision Light CO.,LTD", who are based in China - so give them a few days to respond due to the different timezones.

They do have direct email contact details - on http://www.lightupvision.com/Customer.asp, it says that you should contact Willa on 'sales@lightupvision.com'

 

You should always contact the supplier first, followed by the manufacturer, as they are the ones most likely to be able to help you.

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