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Hire Manager


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We have an opportunity for a high-calibre, professional person to join our team and manage the day-to-day operations in our hire department.


The Hire Manager will be responsible for the following:

• Ensuring the smooth running of the hire department

• Ensuring that all jobs go out right – first time, every time!

• Maintaining the warehouse in an orderly and clean condition

• Providing clear communication to management, staff, sub-contractors and clients

• Be the main point for client contact

• Administration of quotes and bookings and production of all relevant paperwork

• Attending client meetings and site visits for jobs where required

• Drafting site plans and set-up documentation where required for jobs

• Arranging and administering sub-hires

• Management of equipment ‘prep’ to ensure accurate and timely delivery of jobs

• Delegation of tasks to other members of staff

• Management of recovery of costs for late/lost/damaged equipment

• Maintaining existing client base by good customer relations

• Assisting in the development of new clients

• Dealing with any complaints made by customers and ensure a positive outcome to such situations

• Management and development of internal hire dept staff

• Scheduling and management of external ‘Freelance’ staff

• Scheduling and management of company owned and hired-in vehicles

• Management of the ‘on-call’ rota for customer support

• Ensuring that all work carried out conforms to Company and H&S standards

• Ensuring that the quality and consistency of all hire jobs is maintained at all times

• Recommend new equipment to be purchased for the hire dept

• Recommend slow-moving equipment to be sold off

• Monitoring profitability of hires and ensuring growth

• Monitoring departmental costs and ensuring that these are kept in check

• Create/ammend/remove departmental procedures to improve the running of the dept

• Producing regular management reports to summarise hire dept status



The successful candidate will be a strong, motivated individual with the following key skills and qualities:

• The Passion to help grow the company’s hire operations.

• Highly personable and approachable

• Highly organised

• Forward thinking

• Ability to multitask

• Strong people management skills.

• Attention to Detail

• Strong communicator

• Strong motivator

• At least 2-years experience of working in a sound/lighting/av rental company.

• Good overall understanding of technical event equipment and methods.

• Experience of managing a team of staff.

• Full UK driving license.

• PC and MS Office literate.


The hire manager is primarily an administrative/management role and will be much less ‘hands-on’ than other members of staff. However, they will be expected to assist in the warehouse or on-site during busy periods or when time/staff availability is tight.


Salary for this role is competitive and will be dependent on experience. Please contact us directly for full remuneration details.


To apply for this position, please send a CV together with a covering letter detailing why you would like to take on this role and what you see yourself bringing to Live Systems that would make you the best choice for the job. Applications should be sent via email to jobs@livesystems.co.uk or by post to :


The Manager

Live Systems Ltd

Unit 6, North Leith Sands



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