ladyjayne Posted May 13, 2010 Share Posted May 13, 2010 Does anybody have contact details for Acme / Prolight to get spare parts? Gobo / Colour wheel motors in particulair. Thanks in advance. Link to comment Share on other sites More sharing options...
Wol Posted May 13, 2010 Share Posted May 13, 2010 As in: http://prolight.co.uk/brand/acme/ ? Link to comment Share on other sites More sharing options...
ladyjayne Posted May 13, 2010 Author Share Posted May 13, 2010 As in: http://prolight.co.uk/brand/acme/ ?Yeah got that far myself actually tyvm, no phone numbers though, which is what I'm after, they're a bit harder to find! Link to comment Share on other sites More sharing options...
Yorkie Posted May 13, 2010 Share Posted May 13, 2010 Slightly bizarre website; there is no address, phone number or company details, which I thought they had to provide (see http://www.out-law.com/page-431). Whois doesn't turn up anything either. Link to comment Share on other sites More sharing options...
Chris Beesley Posted May 13, 2010 Share Posted May 13, 2010 Try their "contact us" page... Geoff will be the best contact. http://www.prolight.co.uk/contact-us Link to comment Share on other sites More sharing options...
Wol Posted May 13, 2010 Share Posted May 13, 2010 As in: http://prolight.co.uk/brand/acme/ ?Yeah got that far myself actually tyvm, no phone numbers though, which is what I'm after, they're a bit harder to find! Ah, you didn't mention you were looking for a phone number in your OP, just contact details. There are contact emails for the main people there at http://prolight.co.uk/contact-us, which are always worth a try. It's possible that you'll get a faster reply that way than waiting to find a phone number! Yorkie: I agree. I thought companies had to stick that info on their websites if they had one. The companies house returns: http://wck2.companieshouse.gov.uk/1574bbe7...fa1/compdetails which gives a registered address. As for a phone number, who knows! Link to comment Share on other sites More sharing options...
Sound In Gloucestershire Posted May 13, 2010 Share Posted May 13, 2010 use the contact page and email Geoff, hes the man! I dont know about the legal side of things, but I guess if theres no address, it stops end users sending goods back without proper authorisationand without a phone number, it stops end users calling up making enquiries and looking for technical assistance remember this is fairly low end gear they sell and they do have a HUGE dealer network to contact first Link to comment Share on other sites More sharing options...
ladyjayne Posted May 14, 2010 Author Share Posted May 14, 2010 Don't ask me how but I found their actual address and phone number here what they have to do with carpets is beyond me. Link to comment Share on other sites More sharing options...
Stuart91 Posted May 15, 2010 Share Posted May 15, 2010 I dont know about the legal side of things, but I guess if theres no address, it stops end users sending goods back without proper authorisation and without a phone number, it stops end users calling up making enquiries and looking for assistance remember this is fairly low end gear they sell and they do have a HUGE dealer network to contact first Prolight are something of a rarity - they actually support their dealers and are choosy about who they supply directly. I find this far preferable to some other "trade distributors" who will sell direct to DJs, schools, etc. The OP might get on better by contacting their local Prolight dealer - you won't get the parts any cheaper by going direct. Link to comment Share on other sites More sharing options...
jesseradatti Posted May 17, 2010 Share Posted May 17, 2010 Give this a gohttp://www.yifenglight.com.cn Link to comment Share on other sites More sharing options...
lampyfromliverpool Posted May 17, 2010 Share Posted May 17, 2010 Give this a gohttp://www.yifenglight.com.cn As jesseradatti pointed out ACME fall under the same umbrella of companies as iSolution, Prolight and I think JB Systems. Their guy I get all their technical data from might be able to provide me with a decent set of details for you to chase up. I'll give him an email when I get into work this morning... Link to comment Share on other sites More sharing options...
lampyfromliverpool Posted May 18, 2010 Share Posted May 18, 2010 Behold Prolight's UK distributor's contact details: Andrew JeffreyProlight Concepts LtdPerseverance MillOlive LaneDarwenLancashireBB3 3DQTel 0044 (0)1254 704111Fax 0044 (0)1254 704 666email: andrew@prolight.co.ukWeb: www.prolight.co.uk Link to comment Share on other sites More sharing options...
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