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In House AV Manager, Crewe

Universal Live

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Job Description


Title: AV Manager


Reports to: Venue Account Manager


Location: Crewe Hall, Crewe


Salary : 22k – 24k depending on experience


Package : Overtime, Commission and Bonus available


Who are we?


Universal Live – Event Production: Designed, Built, Delivered.


Universal Live is a full service technical solutions provider to the live event industry.


From our Head Office in West Yorkshire and our branches in Manchester, and Newcastle, we provide equipment and support to live event clients including Event Management and Production Companies throughout the UK, Europe and beyond. Specifically the company supplies Sound, Light, Vision, Stage, Power and Media.


As an employee you'll work alongside a dedicated team of professionals with a commitment to deliver great events and have some fun along the way.





www.universal-live.ltd Universal Live website






What you'll be doing:


QHotels are a key client to the company. We work in partnership with the hotel chain, with many of their venues having on-site technicians and equipment. We are looking for an AV Manager to provide technical support where required to clients in the hotel, bringing together the various elements of Universal Live's full solution offering to deliver top class live events for our clients. We also require a manager who is keen to focus on upselling Universal Live's services to the hotel's clients.


Key responsibilities include, but are not limited to:


  • To service and coordinate all AV requirements as requested by clients through the hotel events team
  • To contact clients in relation to future bookings within the hotel and upsell our services where possible
  • To offer technical advise and support to the hotel's sales and events team
  • Ensuring that all kit is set up neatly and to a high standard.
  • To generate proposals for events and work directly with clients to ensure that their event runs smoothly.
  • To keep an on-going stock check of equipment stored on site
  • Keep an up-to-date running sheet of work, along with submitting a weekly costs sheet.
  • To act as a project manager, with the support of the QH Project Manager, for larger events.
  • To work with the hotel's operation staff to ensure each room has correctly set up AV equipment
  • To supervise any freelance staff who are working on our behalf.

What you'll need to do it:


The successful candidate will need to have a proven interest in the live event industry, ideally with hands on knowledge of audio visual, sound, lighting, rigging, set and staging equipment.


  • Experience in a related role
  • Hands on technical knowledge
  • Knowledge and experience of the hotel conference industry
  • The ability to self manage and self motivate whilst working in a team
  • Good person management skills
  • The ability to take your own initiative
  • To be client facing and well presented
  • The flexibility to work overtime as required and at short notice
  • Attention to detail and a pride in their work
  • To be hard working and enthusiastic
  • A Full UK Driving Licence (minimum age 21 years, must hold license for at least 1 year prior)
  • Be computer literate with a good working knowledge of Microsoft Office applications including Excel, Visio, Word and Outlook. HireTrack knowledge is also an advantage.

The small print:


  • This is a permanent full time post commencing as soon as possible.
  • There is a probation period of six months.
  • This is a full-time post with occasional evening and weekend working, for which overtime will be paid.
  • Basic hours of work are normally 08:00-17:00 with a one hour lunch break.
  • Salary for this post is dependent on experience and on completion of probation.
  • The holiday leave year runs from 1 January to 31 December. Holiday entitlement for full-time employees is 23 days per annum, including three days between Christmas and New Year, plus bank holidays

Applications with covering note and CV to be emails to kirsty.waine@universal-live.ltd

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