Hire Bench Assistant

[SolveHR]

Black Light is a leading provider of light, stage, sound and AV solutions. We come from a theatrical background and therefore have a passion for finding innovative and creative solutions to the most technical of challenges. Our track record speaks for itself: We have been supplying products and services to schools, theatres, exhibitions, conferences, trade shows, heritage centres and private clients for over 35 years.

 

In 2016 Black Light became an Employee Owned Company where 80% of the Shares are held in a Trust for all Members or Staff, that have passed their qualifying period. This was done to help ensure the success of the Company is shared with the people that drive that success and the company has a strong secure future. Throughout the UK there are around 400 Employee Owned Companies, and the number continues to grow. They are generally more successful than other business models with Employees having a means of inputting to the future.

 

Black Light is currently undergoing a restructuring of the business and as part of this we have created this Hire Bench Assistant role which has responsibility for supporting the hire function of the business. The successful candidate will work closely with and report to the Hire Operations Manager to ensure Black Light delivers first class customer service.

 

 

The roll will involve;

• Answering inbound hire telephone calls in a welcoming and professional manner.

• Identifying the clients needs and quoting for our services.

• Maintaining an up to date quote list.

• Ensuring equipment is available for our client’s needs.

• Keeping systems up to date and correct.

• Liaising with our vendors to arrange cross hires as required.

• Working with our Warehouse Supervisor to ensure smooth delivery of hires to our clients.

• Assisting with the planning of the departments logistics.

• Liaising with our Production Team about resource availability.

 

Your requirements;

• Ability to work alone, as well as being a team player.

• Strong communication.

• Ability to work under pressure to given time line.

• Polite, friendly and approachable by colleagues and clients.

• IT skills. (Microsoft Office)

• Flexible and willing to learn.

• Problem Solving.

• Intuitive thinker.

 

Advantageous to the role;

• Knowledge of Microsoft Dynamics Nav.

• Previous experience working in a rental administration role.

• Driving Licence, with ability to drive vehicles up to 3.5t

• First Aid qualification.

 

Salary circa £18,000

 

Please email your interest to recruitment@black-light.com in the first instance, including a CV and covering letter and any relevant references. Closing date is 12noon 17th August 2018.