Roderick Posted May 19, 2016 Share Posted May 19, 2016 Finding my way around an ETC Element.For the moment I have all the basics covered except for one niggling issue, the 'Level Wheel'.When I activate a channel I can change the level by "at" - "level" - "enter" but it does not respond to the level wheel.Been through most of the menu's to see if there is a setting for that but haven't found anything. Is this a PICNIC (Problem In Chair, Not In Console) 'operator error' or should I get the console checked? Link to comment Share on other sites More sharing options...
J Pearce Posted May 19, 2016 Share Posted May 19, 2016 It should be [ch] [@] and roll the wheel. If this doesn't work you may have a faulty wheel. Get in touch with ETC support, they're a helpful bunch. Link to comment Share on other sites More sharing options...
Tomo Posted May 20, 2016 Share Posted May 20, 2016 There's a facepanel test thingy in the shell Settings. Browser > Exit then Settings button. If it doesn't work there then it's a hardware issue of some kind. Link to comment Share on other sites More sharing options...
alexforey Posted May 21, 2016 Share Posted May 21, 2016 It should be [ch] [@] and roll the wheel. If this doesn't work you may have a faulty wheel. Get in touch with ETC support, they're a helpful bunch. Not true. You only have to select a channel before rolling the wheel. But definitely get in touch with ETC about this, because I've had a similar problem on an ION where it was a hardware issue. Link to comment Share on other sites More sharing options...
J Pearce Posted May 21, 2016 Share Posted May 21, 2016 I thought I had done it this way, but thought it best to use a solidly defined way for troubleshooting purposes. Link to comment Share on other sites More sharing options...
Roderick Posted May 22, 2016 Author Share Posted May 22, 2016 Update: Face Panel test has shown the wheel not to be working...Booking it in for a service with Jands after the current season finishes in two weeks. Link to comment Share on other sites More sharing options...
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