stringman Posted September 13, 2012 Share Posted September 13, 2012 Is it not a little naive to assume that a banking service should be totally 'free'? They are a business providing a service and surely they should be able to charge a fee for this service? Now I don't know how Santander's fee structure works. For us, its a charge on transactions. Is this £7.50 a flat monthly fee that includes all transactions? If so, then that's better than we're on. Steve Whilst it may be naive to presume that it is also downright disgraceful to "sell" a product stating that this account is free banking forever. Yes thats what they sold it as and thats on the all the documentation. Oh but its ok becuase now they have defaulted on the original terms of the contract you have the right to cancel the contract. In other words if you dont like it sod off!! I like many others ( try searching the moneysaving expert forums) will be making complaints and voting with my feet!! Link to comment Share on other sites More sharing options...
simontaylor Posted September 13, 2012 Share Posted September 13, 2012 Santander have reversed their decision to charge, 'free' accounts will remain free! http://www.bbc.co.uk/news/business-19506634 Link to comment Share on other sites More sharing options...
Andrew C Posted September 13, 2012 Share Posted September 13, 2012 I wouldn't touch Santandare with the smelly end of a very long stick. They fouled up the change of signatories on a charity account, and it took NINE months to get at over £60k that we needed in the immediate future. Link to comment Share on other sites More sharing options...
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