miguelvicente Posted March 18, 2012 Share Posted March 18, 2012 Hi! Just been teching on a show and, suddenly, our Strand 520i started to show really odd behaviour: When we press a key, the desk starts showing off a error message "Cannot accept that key here" and beeping like mad. All keys seem to be clean and all seems clean on the inside.No key seems to me stuck. Any ideas??? Thank you Miguel Link to comment Share on other sites More sharing options...
IRW Posted March 18, 2012 Share Posted March 18, 2012 Do you have an external QWERTY keyboard plugged in, and have you checked there is nothing leaning on the keys? (I'm sure most of us have been there! :wacko:) Link to comment Share on other sites More sharing options...
miguelvicente Posted March 18, 2012 Author Share Posted March 18, 2012 Do you have an external QWERTY keyboard plugged in, and have you checked there is nothing leaning on the keys? (I'm sure most of us have been there! :wacko:) Plugged the keyboard off and nothing is leaning on the keys Im afraid. :( Link to comment Share on other sites More sharing options...
IRW Posted March 18, 2012 Share Posted March 18, 2012 OK then, from your original post, I gather that the console doesn't throw up an error message until you first press a key, correct? If so, what happens if you have the QWERTY keyboard plugged in and use a shortcut key on that, do you still get an error message? Link to comment Share on other sites More sharing options...
miguelvicente Posted March 18, 2012 Author Share Posted March 18, 2012 OK then, from your original post, I gather that the console doesn't throw up an error message until you first press a key, correct? If so, what happens if you have the QWERTY keyboard plugged in and use a shortcut key on that, do you still get an error message? It didnt seem to be prone to Madness when the qwerty was used. But I have turned it on with the qwerty plugged on and it immediately "crashed" into beep-mode. Link to comment Share on other sites More sharing options...
IRW Posted March 18, 2012 Share Posted March 18, 2012 Do you have a startup disk that you can use to start up into DOS instead of Genius Pro? If you can get to a command prompt, it should be fairly obvious if there is a problem key on the keyboard. You could also try running a 220clean from there, which quite often solves odd problems. Link to comment Share on other sites More sharing options...
GridGirl Posted March 18, 2012 Share Posted March 18, 2012 Have you tried plugging in another keyboard to check whether it's the desk or keyboard at fault? We had exactly this happen and the keyboard was stuffed - worked fine once we'd replaced it, even though there weren't any obviously stuck keys. Link to comment Share on other sites More sharing options...
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