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VL3500 Menu Lock


spartacus

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Hello everyone,

 

A simple question that I can't seem to find an answer to. I have a VL3500 with a menu screen that is locked. ie: the four buttons don't do anything and it permanently reads the DMX address. Now, I assume that this is a deliberate feature and not a malfunction, yet can't seem to find anything as to how to turn it off for me to re-address it. I've tried holding down buttons for a few seconds etc, but with no success. Any help will be very much appreciated.

 

Thank you,

Alex.

 

 

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It is impossible to lock the menu on a VL. Do you have control over the fixture via DMX? If you do you probably just have a bad display card if you have another fixture I suggest trying to swap the display cards over just to check. if not your control card may be dead. I have seen it before where the fixture will cal up correctly but then just freeze and nothing works.
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The problem has been solved when it released itself the next day. The DMX always worked, and powering/resetting didn't do anything. Thank you for your help, that is a good point to remember for the future.

 

Alex.

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