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ETC Express probelm


Humey

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During a dress rehearsal today the desk made a few clicking noise them the monitor switched off and all the faders stopped working, I had to restart the desk midshow which is not good. The clicking is the same as it makes as it switches on...if that makes sense??
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Is there a question in there anywhere?

 

Whats your power supply like there? Ever had any problems with power spikes or dips at all that might cause the power to go a bit screwy? Updated the software on the desk lately? Have you contacted ETC themselves?

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Sorry I just realised there was no question in my OP! I believe the problem lies in the power socket, it seems to be slack, and one slight nudge and the desk looses power for a split second (so quick in fact that the LEDs stay on)..

 

any ideas of how I can fix this or any recommended repair companies?

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As far as I remember, its just a DIN style connector for power on the ETC Express'. Definitely worth giving ETC a ring, but it might be something as simple as redoing a solder joint thats worked lose from the PCB through having the power connector plugged in an out a lot.

 

Does the desk get moved around / unplugged much?

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Yeah it does get moved around a lot, I'm resenting doing it is obviously causing probelms. I contacted ETC and they recommended taking it to a specialised dealer who can repair it.
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