I'm sorry if you think I'm incompetent but I am merely the secretary trying to fix a problem. The scenery hirers have been rude and unhelpful throughout this process. We asked how heavy the chandelier was and it took 5 weeks and 9 phone calls to eventually get an answer. They basically had no idea so the question is if they didn't know the weight then how do we know if its been checked and is safe? Its going above the heads of the audience and our orchestra, it needs to be structurally sound, I have seen other web sites with chandeliers and a link to a safety certificate from a structural engineer. Maybe policy is the wrong word, I am trying to get answers as our rigger is now saying that they will not use this unless it comes with a safety certificate. We are performing in seven weeks and need to get this sorted out as soon as possible.