CarallonFDM

JOB SPECIFICATION Job Title Fixture Database Support Technician Job Reference CAR/FDST/MAR23 Salary £30,000 - £33,000 pro rata Working Hours 3-5 days (22.5 - 37.5 hours) per week dependent on applicant availability Contract type Permanent Location 272 Gunnersbury Avenue, Chiswick, London About Us Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we are specialists in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control. We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base. Job Summary The Fixture Database Support Technician will work on the Fixture Database Service, which provides fixture data for some of the entertainment lighting industry's biggest names, including ETC, MA Lighting and Chroma Q. You will work under the direction of the Fixture Database Manager, liaising with clients to fulfil support requirements in a timely manner and assisting the team to maintain and develop the fixture database. We will give you the opportunity to work independently on interesting projects that have a lasting impact on the database, and we work hard to ensure a respectful and collaborative environment in our day-to-day work. We are interested in hearing from people who are enthusiastic about entertainment lighting and feel they would be a good fit for our friendly, supportive, and flexible team. We are committed to helping you grow, so if you don't quite meet every criterion in the job specification but think you would be great for this role, please apply and tell us more in your covering letter. Key Responsibilities Creating, updating, and testing fixture definitions for use in lighting consoles Correcting fixture definitions as errors are reported or as the data model is updated Providing support for clients, including lighting console and fixture manufacturers Providing QA for internal tools including, but not limited to, application testing and development of test cases Essential Skills A technical background in the entertainment industry with a bias toward lighting Experience using lighting controllers and fixtures Good analytical skills and the ability to think about data in terms of a model, and to break down complex structures into simpler components Able to work independently under the guidance of a manager, and as part of a team to meet deadlines Desirable Extras Experience using media servers and server projectors Experience using common software development tools e.g., text editors, command line interfaces, version control systems, etc. Experience with scripting languages or common markup languages Experience working in technical support STEM qualifications - any level Any related events/theatre/lighting qualifications

Please apply through our careers page Salary: £15 per hour Working Hours: Up to 37.5 hours/week Contract Type: Zero hours Location: Remote or Carallon offices Note, this post is a zero-hours contract to allow flexibility for other commitments on the applicant's behalf. About the Fixture Database The Fixture Database Service provides fixture data for some of the entertainment lighting industry's biggest names, including ETC, MA Lighting, Chroma Q and Zero 88. We create fixture definitions encompassing DMX and RDM data, media images, colour matching information and physical models. Our work is used in everything from school nativity plays and amateur dramatics right through to live event tours and West End and Broadway shows. We take pride in our place in such a broad spectrum of creative endeavour and strive to provide a high-quality service which gives our customers the tools they need to produce innovative lighting control solutions. We are interested in hearing from people who are enthusiastic about our work and feel they would be a good fit for our friendly, supportive, and flexible team. We are committed to helping you grow, so if you don't quite meet every criterion in the job specification, but you think you would be great for this role, please apply and tell us more in your covering letter. We will give you the opportunity to work independently on interesting projects that have a lasting impact on the database, and we work hard to ensure a respectful and collaborative attitude in our day-to-day work. Job Summary The Fixture Database Support Technician will work on our database of fixture definitions under the direction of the Fixture Database Manager, as a part of a growing team. This work will involve adding, correcting and updating fixture definitions based on internal testing and external customer requests, for whom they will be a point of contact. As a part of this work, the successful applicant will service support requests, work with the team to further develop our fixture data model, improve database workflow and processes, and be involved in database administration. This role will suit someone who: enjoys taking an analytical approach to problem solvingcan work independently and as a part of a team as requiredis willing to ask questions, seek other opinions and put forward their own thoughtscan identify inefficiencies in a process and enjoys finding improvements This role can be performed flexibly in either our Ealing Broadway office or remotely, or a combination of the two. Key Responsibilities Creating and updating fixture definitions for use in lighting consolesUpdating fixture definitions as new firmware is releasedCorrecting errors in fixture definitions as reported or as the data model is updatedProviding customer support for lighting console manufacturers that subscribe to the databaseActing as a point of contact between the database service and fixture manufacturers and to otherwise collate fixture information from online sourcesAssisting in the continual development of our fixture modelAssisting in the improvement of general workflows and processesParticipating in assessing and scheduling work to be completed to a deadline Essential Qualifications A background in the entertainment industry in either theatre, touring or broadcast, with a bias towards lighting. Familiarity with common types of controllable fixtures, lighting consoles and media serversGood analytical skills and the ability to think about data in terms of a model, and to break down complex structures into simpler componentsSome experience using common software development tools e.g. text editors, command line interfaces, etcAble to work independently under the guidance of a manager, and as part of a team to meet deadlines Desirable Extras Experience with a scripting language (e.g. Python), XML or HTMLExperience using lighting fixtures designed for film and broadcast environmentsExperience using media servers and server projectorsExperience working in technical supportSTEM qualifications - Any levelAbout Carallon Carallon is an employee-owned research and development company which creates industry-leading, award-winning products. Based in London, it specialises in industrial hardware and software design for the entertainment industry, encompassing lighting control, LED video processing, and motion control. Its products are used all over the world for high profile installations and events including the London Eye, Academy Awards, and recent U2, Roger Waters and Ed Sheeran world tours. The Carallon group encompasses the following companies: Carallon Limited, for the development and manufacture of lighting and video processors and devicesPharos Architectural Controls Limited, for the distribution and support of a range of lighting control products, used in theme parks and architectural installations worldwideBrompton Technology Limited, for the distribution and support of processing solutions for video walls used in concerts, awards shows and film virtual productionSixEye Limited, a software as a service company providing remote-management solutions for dynamic lighting projects and fixed installations

Please apply through our careers page Salary: £28,500 per annum Working Hours: Full-time (37.5 hours/week) Contract Type: Permanent Location: Carallon offices (Ealing Broadway London W5) with partial remote flexibility About the Fixture Database The Fixture Database Service provides fixture data for some of the entertainment lighting industry's biggest names, including ETC, MA Lighting, Chroma Q and Zero 88. We create fixture definitions encompassing DMX and RDM data, media images, colour matching information and physical models. Our work is used in everything from school nativity plays and amateur dramatics right through to live event tours and West End and Broadway shows. We take pride in our place in such a broad spectrum of creative endeavour and strive to provide a high-quality service which gives our customers the tools they need to produce innovative lighting control solutions. We are interested in hearing from people who are enthusiastic about our work and feel they would be a good fit for our friendly, supportive, and flexible team. We are committed to helping you grow, so if you don't quite meet every criterion in the job specification, but you think you would be great for this role, please apply and tell us more in your covering letter. We will give you the opportunity to work independently on interesting projects that have a lasting impact on the database, and we work hard to ensure a respectful and collaborative attitude in our day-to-day work. Job Summary The Fixture Database QA Technician will work on our database of fixture definitions under the direction of the Fixture Database manager and as a part of a growing team. This work will involve liaising with fixture manufacturers to gain access to fixtures for testing against our fixture definitions and producing colour calibration data. The successful applicant will also oversee the provision of QA for internal tools and developing this part of the Database Service. They will work with the team to further develop our fixture data model, improve database workflow and processes, and be involved in database administration. This role will suit someone who: enjoys taking a methodical approach to testing and problem solving and has strong analytical skillshas good organisational skillscan work independently and as a part of a team as requiredis willing to ask questions, seek other opinions or put forward their own thoughts.has an interest in commercial development as we seek to expand this part of our service. Due to the nature of fixture testing, this role will be based in our Ealing Broadway office, however other aspects may be performed remotely at the discretion of the Fixture Database Manager. Key Responsibilities Testing fixture definitionsCapturing colour data for fixture definitions using our testing equipmentDeveloping and maintaining relationships with fixture manufacturers to obtain fixtures for testing purposesQA for internal tools including, but not limited to, application testing and development of testing definitionsAssisting in the improvement of testing workflows and processesAssisting in the continual development of our fixture modelParticipating in assessing and scheduling work to be completed to a deadline Essential Qualifications A background in the entertainment industry in either theatre, touring or broadcast, with a bias towards lighting. Familiarity with common types of controllable fixtures, lighting consoles and media serversA methodical and organised approach to work planning and executionGood analytical skills and the ability to think about data in terms of a model, and to break down complex structures into simpler componentsSome experience using common software development tools e.g. text editors, command line interfaces, etcAble to work independently under the guidance of a manager, and as a part of a team to meet deadlines Desirable Extras Experience with a scripting language, e.g. Python, XML, HTMLExperience of QA-related tools or techniquesExperience using lighting fixtures designed for film and broadcast environmentsExperience using media servers and server projectorsSTEM qualifications - Any level About Carallon Carallon is an employee-owned research and development company which creates industry-leading, award-winning products. Based in London, it specialises in industrial hardware and software design for the entertainment industry, encompassing lighting control, LED video processing, and motion control. Its products are used all over the world for high profile installations and events including the London Eye, Academy Awards, and recent U2, Roger Waters and Ed Sheeran world tours. The Carallon group encompasses the following companies: Carallon Limited, for the development and manufacture of lighting and video processors and devicesPharos Architectural Controls Limited, for the distribution and support of a range of lighting control products, used in theme parks and architectural installations worldwideBrompton Technology Limited, for the distribution and support of processing solutions for video walls used in concerts, awards shows and film virtual productionSixEye Limited, a software as a service company providing remote-management solutions for dynamic lighting projects and fixed installations