SCS - "Cannot Open DMX port 0" error with Enttec usb pro

[spotblaster]

We are successfully able to control SCS with DMX using an Enttec USB pro interface on our theatre's main sound PC which is running Windows 7. The SCS license is professional-plus. The SCS version on that pc is 11.7.1.0

 

As a backup we would like to run the same set up on the theatre's sound laptop which is running SCS 11.7.1.3 again under windows 7.

 

The Enttec USB pro interface is recognised under SCS control devices but will not activate. All we get is an "Cannot Open DMX port 0"

 

The drivers are the FTDI ones.

 

Has anyone seen and resolved similar problems?

 

I cannot find anything on the SCS forum or indeed the Blue Room. Apologies if I have missed.

 

Your invaluable assistance would be much appreciated.

 

Many Thanks

 

 

 

Spotblaster

 

(aka David Ashton)

[david.elsbury]

What if you try and right-click the executable on your laptop and select “run as administrator “?

[spotblaster]

David,

 

Thank you for your reply.

 

Just tried your suggestion to no avail though I do get the yellow light on the usb-pro flashing faster for a while which is what it does on the main pc when it is working.

 

It seems to find a Chamsys pc wing as a DMX interface which is curious!

 

Thanks again.

 

David A

[spotblaster]

David,

 

Thank you for your reply.

 

Just tried your suggestion to no avail though I do get the yellow light on the usb-pro flashing faster for a while which is what it does on the main pc when it is working.

 

It seems to find a Chamsys pc wing as a DMX interface which is curious!

 

Thanks again.

 

David A