alabamaman Posted May 14, 2015 Share Posted May 14, 2015 Hi all,there was problem some days ago; I wasn't the operator so I miss some informations. the operator was using an arkaos media server, a matrox tripe head and three projectors. two were panasonic PT-DZ16K, I don't remember the other one.The problem was that the two panasonic didn't work with the matrox signal, they had to be plugged directly into arkaos. The operator told me there could be an issue with the matrox signal, which uses a protocol I don't know, but actually he wasn't clear and I didn't understand why it happened.Can someone help me understanding? Thank you Link to comment Share on other sites More sharing options...
David Lee Posted May 14, 2015 Share Posted May 14, 2015 How were they connected? DVI Fibre? If the Kramer ones, did you have power supplies plugged in? Link to comment Share on other sites More sharing options...
alabamaman Posted May 14, 2015 Author Share Posted May 14, 2015 they were connected with an HDMI extender and a HDMI-DVI adapter. Don't know if kramer, but they had their power supply. Link to comment Share on other sites More sharing options...
jason5d Posted May 14, 2015 Share Posted May 14, 2015 It's probably an edid issue. Try with a dvi or vga (all pins connected) cable.If it works then you need a dvi detective or a dvi parrot. Link to comment Share on other sites More sharing options...
sameness Posted May 14, 2015 Share Posted May 14, 2015 Or even that the THTG wasn't configured properly. It defaults to Out1 then Out3 and Out2 only works when all 3 are configured correctly. I doubt EDID is the issue as one was getting the correct signal. Link to comment Share on other sites More sharing options...
sleepytom Posted June 3, 2015 Share Posted June 3, 2015 The matrox is a huge load of junk. They work one minuet and then not the next. Throw it away and get a datapath x4. Link to comment Share on other sites More sharing options...
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