craigwest84 Posted April 13, 2011 Share Posted April 13, 2011 Hi There, recently upgraded my pearl expert desk with the new version of titan, version 4. However after the update all my pallettes are corrupted, for instance blue is no longer blue. Even if I load up a previous saved file from usb the problem remains. However if I remake the pallette everything is fine, and the new saved pallettes are fine. Thinking this is a software issue with the way in which pallettes are saved. Anyone else had this problem? Cheers Link to comment Share on other sites More sharing options...
niclights Posted April 13, 2011 Share Posted April 13, 2011 Which version did you upgrade from? I have some shows that have transitioned through all versions without any palette issues. Link to comment Share on other sites More sharing options...
craigwest84 Posted April 13, 2011 Author Share Posted April 13, 2011 Which version did you upgrade from? I have some shows that have transitioned through all versions without any palette issues. Hey there, I updated from 3.2, it's really strange as it remembers some of the palletes correctly and some not, without any obvious reasons Link to comment Share on other sites More sharing options...
niclights Posted April 13, 2011 Share Posted April 13, 2011 Strange. I've no doubt there is some sort of pattern and I'm fairly certain it will be easily solvable. I've forwarded this to Avo. Link to comment Share on other sites More sharing options...
lampyfromliverpool Posted April 13, 2011 Share Posted April 13, 2011 I've forwarded this to our developers, he's registering for the forum as I type. I think he's having trouble proving he's human. Link to comment Share on other sites More sharing options...
SimonAirey Posted April 13, 2011 Share Posted April 13, 2011 Hi, Can you please send me your showfile and I'll take a look at it. My email is sim@avolites.com ThanksSimon Link to comment Share on other sites More sharing options...
craigwest84 Posted April 13, 2011 Author Share Posted April 13, 2011 Hi, Can you please send me your showfile and I'll take a look at it. My email is sim@avolites.com ThanksSimon Thanks for the help guys will send it over now, Many thanks Link to comment Share on other sites More sharing options...
twjlighting Posted April 14, 2011 Share Posted April 14, 2011 we have 3 experts at work mine updated no problem but the one from the other venue experienced the same issues as you described, she just re-programmed her palettes and hasn't had an issue since. Link to comment Share on other sites More sharing options...
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