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Shure ULXP4 Receivers locked


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Right I have racks of these Shure ULXP4 radios. Now I know how to power lock and frequency lock both the transmitters and the receivers but for some reason some of the receivers now are locked to only one group and channel. Even in expert mode where you can change it to a individual frequency, it's still locked to the same frequency. There isn't any padlock sign on the screen and I have done the 1/4 turn to the left and 1/4 turn to the right and back and its definitively not locked, can some one please shed some light on this for me?

Thank you

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