iSolution iMove 250s not working

[obi wan kenobi]

Had a call form a school saying that theire iMove 250s is not working, they have replaced the lamp thinking that this was the problem but still can't get any illumination. They say they still have control of the light via the desk but no light is coming through.

 

Has anyone had this problem? if so what was the solution?

 

Are there any trouble shooting steps I can take to try and source the problem?

 

Thanks

 

Obi

[Wol]

Have they lamped the fixture on or tried a self test on the fixture? The manual describes how to do this.

[obi wan kenobi]

I doubt that they have, they have mearly picked up the phone when they saw it wasnt working. I shall refer them th the manual.

 

Thanks

[Ynot]

Personally I'd refer them to someone who knows how to maintain and repair moving lights...

[DrV]

I've had a few of these in recently. One of them behaved as you describe and it turned out to be nothing more than one lamp wire which was not securely screwed into its connector block on the PCB. No burn mark, not intermittent, it had just decided to go on holiday.

 

Dave

[obi wan kenobi]

cheers dave, I'll have a look at that.