grijuraj Posted November 3, 2010 Share Posted November 3, 2010 Hi guys, need ur help in this......all of our vp 727 and xl's have a colour a problem..one of the outputs(preview or programme) always has a colour varaition in some it is greenish and in some it is redish. If the preview is greenish, programme will b perfect n when u switch it the programme becomes greenish and preview will b perfect. The inputs I m using is 2 laptops, and I tried all kinds of cables in inputs and outputs but no luck(vga,rgbhv).I also changed laptops. We contacted Kramer and they told abt a secret menu . u can access it by pressing preview pip-top arrow-bottom arrow-left arrow and right arrow. there u can control the colours but still u hav to do this once u reset it. If any one of u had such xperiences or soloutions to this pls let me know.thanks Griju Link to comment Share on other sites More sharing options...
sleepytom Posted November 3, 2010 Share Posted November 3, 2010 YUV / RGB setting? Link to comment Share on other sites More sharing options...
Nick Mawer Posted November 3, 2010 Share Posted November 3, 2010 Hi Griju, I see that you are based in Dubai. Which Kramer office did you contact? You might be better off talking to Tech support in the Kramer factory. Send an email to tech @ kramerel dot com or call +972 2 65404000 Link to comment Share on other sites More sharing options...
grijuraj Posted November 4, 2010 Author Share Posted November 4, 2010 YUV / RGB setting? thanks tom,with help of secret menu u can fix it, but I want know y this happens and I would like to know anybody else face this problem with vp 727 switcher series. A concurrent post has been automatically merged from this point on. Hi Griju, I see that you are based in Dubai. Which Kramer office did you contact? You might be better off talking to Tech support in the Kramer factory. Send an email to tech @ kramerel dot com or call +972 2 65404000 Hey Nick ..thank u for ur post..we contacted Kramer singapore....I want to know if anyone else face these faults with 727 series.. Link to comment Share on other sites More sharing options...
ranvier Posted November 5, 2010 Share Posted November 5, 2010 Yes the KRAMER VP 727 we have in our inventory exhibit such problem and it's very frustrating. Sometimes it works fine sometimes it does not. Link to comment Share on other sites More sharing options...
Johnparrack Posted November 7, 2010 Share Posted November 7, 2010 I occasionally use a 727 and fnd I have to factory reset it before doing anything else, otherwise I get silly issues.. Link to comment Share on other sites More sharing options...
grijuraj Posted November 8, 2010 Author Share Posted November 8, 2010 I occasionally use a 727 and fnd I have to factory reset it before doing anything else, otherwise I get silly issues.. thanks for the post john....I also do the factory resetting before every setup but that doesnt solve my colour problems.. Link to comment Share on other sites More sharing options...
ferretwrangler Posted November 8, 2010 Share Posted November 8, 2010 Hi - Our 727 and one of our clients 727 have exhibited the same issue. We sent back to Kramer under the 7 year warranty and they have fixed them within 3 days. Odd issue - but quickly sorted. Link to comment Share on other sites More sharing options...
fkobeh Posted August 21, 2011 Share Posted August 21, 2011 Just for the record, I also had the same problem with my VP-727 twice, There was a flat wire connector making false contact on the inside and also it had a "cold" or broken Solder. Link to comment Share on other sites More sharing options...
Gerry Faurie Posted August 22, 2011 Share Posted August 22, 2011 Hi girjuraj, I have come across a couple/few of these units from cross hires with the same type of fault - this not a cure but may get you out of trouble until its sent away for either firmware/repair etcwhat I noticed that this fault only effects the first 1-4 inputs on the A/B Bus - and if you put your signal on ch5 upwards it does not happen - its most problably the A/B matrix chip playing up or something around that area ( without a circuit I cannot locate) Hope this helps you out - until its sent away for repair Gerry Link to comment Share on other sites More sharing options...
grijuraj Posted August 24, 2011 Author Share Posted August 24, 2011 Many thanks Gerry..lemme try this..thanks again Link to comment Share on other sites More sharing options...
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