Behringer DDX 3216 Keeps Crashing

[congo5]

We currently have a Behringer DDX 3216 Digital Desk,

 

I have to say it is a wonderful little desk and does the job perfectly, However once or twice a week the desk will crash when it is turned on and has crashed during use before.

 

Following advice from Behringer, we reset the desk everytime this happens, but the desk looses all stored data and user settings.

 

We really need to resolve this issue, is there an update that anybody knows about ? , Has anybody else come accross this issue with the DDX 3216 ?

 

Many Thanks in Advance

[KevinE]

I've had this before. It was cured by totally dismantling the desk, removing all the ribbon cables from the multitude of pcbs and re-fitting them. It is not for the faint hearted, there are loads of them.

[congo5]

I've had this before. It was cured by totally dismantling the desk, removing all the ribbon cables from the multitude of pcbs and re-fitting them. It is not for the faint hearted, there are loads of them.

 

Do you know of any companies who the DDX 3216 can be sent to who may carry out this work for us ?

[richard_cooper]

I had one that needed the whole poser supply rebuilding, and used Proline Audio did a really good jub and charged a very fair rate. Behringer put me onto them.

 

Worth a try.

[Bob Smith]

Hi

I have 4 of these desks, the error you may be getting is a power failure which I had to rectify on all the desks at some point.

 

Each section of the desks has it's own power connector like a motherboard in a PC. basically they have smaller boards that need there own power supply.

 

Depending on how the desk was made these can and do come apart, especially when you open the desk up.

 

It opens like a clam and if you may not notice the power connectors on the right hand side towards the back. If they were clipped to the chassis they will come apart and you will get different errors as they fail.

 

Open up the desk if you feel qualified to do so, or get some one who is and pull of the large multi pin connectors use a tiny bit of Lock tight or similar then reassemble. Do the same for all the power connectors and try get some slack into the cables. Make sure all power connectors are locked up tight.

Close up the desk and power up watching for any areas without power.

 

I have used the desks daily and they were both second hand they play fine now and one of the must be 8 years old!! :)

 

Cheers

All

Bob

Wavesound