pisquee Posted February 15, 2010 Share Posted February 15, 2010 My church bought a DR66 off ebay to use as a basic system controller (cross-over, limiter, basic system eq) about 6 months ago. Me and anyone else who knows sound stuff at church has been busy, and I finally had a chance to look at it today.I turned it on, and it gets as far as showing the system version on screen, and then dims. None of the front panel buttons have any effect, and I can't connect to it from a PC to try a firmware update (although it is running the most up to date version already, but thought trying to reflash it may cure things) I have looked through the user and service manuals and can't find mention of a hard reset, either by internal jumper, or by holding keys down on power up. I phoned A&H tech support this morning, and they said I would have a phone call or email back today to give me some help, but as yet, this has not happened. Anyone able to offer any advice??? Thanks Link to comment Share on other sites More sharing options...
mervaka Posted February 16, 2010 Share Posted February 16, 2010 give them another ring today, they're normally very good with customer service. Link to comment Share on other sites More sharing options...
stevefez Posted February 16, 2010 Share Posted February 16, 2010 We have a couple of these knocking about and as far as I can remember, they do almost nothing without having first connecting them up to a pc (IIRC via serial??) to upload a setting file. If a hard reset exists, it will wipe any exisiting settings etc.. and likely as not will refuse to do anything. Have you tried connecting it up to a computer? Its pretty much vital if you want to do anything to the routing/eq etc... But as mervaka says, if in doubt, give A&H another call. We've had to before and have had great service. Fez (Disclaimer: last played with our DR66's a fair while ago, so memory might have faded :huh: ) Link to comment Share on other sites More sharing options...
pisquee Posted February 16, 2010 Author Share Posted February 16, 2010 Had other stuff going on today, so not had time to think about the 66. If the unit boots up properly, it should display the current date/time, but this unit only gets as far as displaying its current OS version. Trying to connect a computer with the A+H software doesn't do anything, apart from throw up errors on the PC, or the PC saying the 66 isn't there. I hoped someone from A+H may spot this thread. Link to comment Share on other sites More sharing options...
Chris Beesley Posted February 16, 2010 Share Posted February 16, 2010 I dont recall seeing any A&H reps on the forum... Link to comment Share on other sites More sharing options...
Biro Posted February 16, 2010 Share Posted February 16, 2010 AH have been great in terms of Customer Support in the past, so odd that they havent in this occasion. I would chase them. Link to comment Share on other sites More sharing options...
Ghizmo Posted June 21, 2013 Share Posted June 21, 2013 Hi, How did you solve it? mine has the same problem, stuck in boot..... Link to comment Share on other sites More sharing options...
Oldradiohand Posted June 22, 2013 Share Posted June 22, 2013 It's got a battery in it, hasn't it? The first thing I would try with any bit of microprocessor kit that's a few years old is a new battery. This might not be the problem, but it won't do any harm as long as you fit the right one in the right way..... Link to comment Share on other sites More sharing options...
pisquee Posted June 22, 2013 Author Share Posted June 22, 2013 Didn't have time to sort it out, so bought another one cheap which did work. Link to comment Share on other sites More sharing options...
gyro_gearloose Posted June 22, 2013 Share Posted June 22, 2013 Batteries in old kit can be a bit of a pain sometimes. I've got a couple of Peavey Media Matrix systems sat in my workshop (an original X frame and an X frame 88, both with break out boxes, if you're interested) which will be getting new batteries soon. Lithium batteries are worth replacing every few years as when they die they can ruin PCBs. The battery in our Arri dimmer rack died a few years ago and the chemical mess spewed out by the battery did a couple of hundred pounds worth of damage to the motherboard. If I were you, I'd replace the batteries now as a matter of course even if they still work. Hopefully this will also fix your dead DR66 Link to comment Share on other sites More sharing options...
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