Solstace Posted January 20, 2009 Share Posted January 20, 2009 Hi everyone! One of my cameras (make/model in title) has gone dark for no apparent reason. It still gives a video output from its on-screen display, so my guess it's a CCD-related issue rather than an output circuit failure. I've tried a different camera unit on the same control, power and video cabling as the failed camera - the replacement unit worked, so at least I know the cabling and control are okay. So this "advanced" problem-solving leads me to think that I should send the failed unit off for repair, given that a replacement comes in at around £3000! Can anyone here think of a repair centre (Panasonic-approved) based in Central London? I've had no luck with Google or Panasonic's email or telephone support, so thought to try here... Thanks! Link to comment Share on other sites More sharing options...
Floydey Posted January 21, 2009 Share Posted January 21, 2009 Hi If, as you say, you have an image on the camera's viewfinder then it's not a CCD issue, more of an output stage issue. Here is the url for panasonic's service center finder http://www.panasonic.co.uk/html/en_GB/220257/index.html good luck! Link to comment Share on other sites More sharing options...
Solstace Posted January 21, 2009 Author Share Posted January 21, 2009 It was precisely that finder I was fighting with, as well as Panasonic's staff. Both have proved similarly clueless - this is "Pro" kit that falls somewhere between Cameras, CCTV and Security. Is there a Panasonic "Pro" site or dealer in the UK I can refer to? Link to comment Share on other sites More sharing options...
J Pearce Posted January 21, 2009 Share Posted January 21, 2009 To clarify, by on screen display do you mean the screen attached to the camera/viewfinder or the battery meter etc? Link to comment Share on other sites More sharing options...
peternewman Posted January 21, 2009 Share Posted January 21, 2009 Looking at the pictures of it on the Panasonic site, its not a traditional camcorder as such, more a pro CCTV type unit I'd guess, presumably you are able to switch the OSD out to line effectively to configure it. I assume you've tried the obvious things like iris and black level controls and whatever else it offers you. Also I guess on something like that a factory reset if it offers one might be worth a shot, as it could be quite expensive to send for repair if its just got confused and gone into manual iris or something. As a really random thing, you could try pointing an IR remote control at it (especially if its got a partner that is working you could test this functionality on), it probably wouldn't prove much, but for a few minutes work it could help diagnosing things. Link to comment Share on other sites More sharing options...
Fletch Posted January 22, 2009 Share Posted January 22, 2009 Hi, This search in google came up with a few hitshttp://www.google.co.uk/search?hl=en&q...ondon&meta= leading to this possible repair centrehttp://www.stanleysonline.co.uk/category-198.htm or indeed this one in sohohttp://www.pec.co.uk/pec/index.php/home Although you've probably already tried this approach. CheersFletch Link to comment Share on other sites More sharing options...
Solstace Posted January 22, 2009 Author Share Posted January 22, 2009 'Lo! Thanks for the info guys. Note to self: Google is a good tool, provided one feeds it with the right text to search on. My sanity failed me in that I should have remembered to use the word "broadcast" in my search string... Otherwise I just got a load of consumer AV dealers that would have been about as much use as chocolate teapot. Think I'll go get some quotes now I know what "terms" I need to use! Thanks again! Link to comment Share on other sites More sharing options...
jason5d Posted January 22, 2009 Share Posted January 22, 2009 we may be able to fix for youI will check with our technicianand come back to you Link to comment Share on other sites More sharing options...
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