paulears Posted May 13, 2008 Share Posted May 13, 2008 Although this query is about sound - it applies to other areas too, so I've posted here. I'm an Adobe user - US software with UK offices. A new version has just appeared, and the upgrade price for people in the states is $99. How can this equate to £81 in pounds? Especially as it's an on-line upgrade - same damn product! Seems very unfair - and they cannot claim higher production costs or delivery or any of the usual excuses? Link to comment Share on other sites More sharing options...
niax Posted May 13, 2008 Share Posted May 13, 2008 The typical response from these companies is that it's a tax issue... Which anyone with half a brain can figure out is a blatent lie and just a dodge to make more money out of us. Another great example of this is Rock Band's pricing in the UK Link to comment Share on other sites More sharing options...
Stuart91 Posted May 13, 2008 Share Posted May 13, 2008 I remember reading, back when the latest version of Adobe CS Suite came out, that you could fly to New York, buy the US version, stay overnight in a hotel and fly back, and still have change left from the cost of the UK version. Link to comment Share on other sites More sharing options...
Bobbsy Posted May 13, 2008 Share Posted May 13, 2008 I've complained about this a number of times in Adobe forums--with no official response from the company of course. However, one "insider" has a theory that it's because their largest customer in the UK (for a certain audio product anyway) is the BBC who use it for all their local radio operations...and they want to keep the UK price as high as possible so the thousands of seats the Beeb buy result in as much revenue as possible. At the risk of adding insult to injury, the Aussie price is much closer to the "right" rate for the present exchange rate...certainly a lot less than the UK. Bring back Syntrillium...they charged the same everywhere! Bob Link to comment Share on other sites More sharing options...
p.k.roberts Posted May 13, 2008 Share Posted May 13, 2008 Bring back Syntrillium...they charged the same everywhere! Yes, but we'd have to buy it back from Adobe, and as we're outside the USA ......... :-) Link to comment Share on other sites More sharing options...
Chappie Posted May 15, 2008 Share Posted May 15, 2008 We had a similar heated debate with Adobe US recently over Acrobat. One excuse they tried to fob us off with is that they have higher production costs with the European version due to the multi-language support required. When confronted with the fact that we speak English in the UK and don't require said version (we are, in fact, using the "US English" setting as that's all there is), that argument was quickly dropped and replaced with something else equally pathetic. In the end, we purchased the software from a UK vendor, which was cheaper than Adobe UKs online upgrade. It is a rip-off, plain and simple and it isn't going to change. If you have the option, use other software. Link to comment Share on other sites More sharing options...
weatherhead Posted May 15, 2008 Share Posted May 15, 2008 It's the same with a lot of international software companies isn't it? Microsoft, adobe, Steinberg....You can guess what I would say next, so I won't bother saying it. Link to comment Share on other sites More sharing options...
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