robthirlby Posted February 11, 2008 Share Posted February 11, 2008 Our 3 year old strand 300 has developed a fault which our reseller says is a bad joint on the motherboard which is inaccessible to resolder. The effect is to make the onboard vga output unreliable. Is there any source of extra VGA cards for the 300 or a work around to make a commercial pci card work in these units? It has one extra VGA card so the board is not (yet!) unusable. :P I find it incredible that a firm like Strand can effectively abandon customers who bought their kit only 3 years ago. Link to comment Share on other sites More sharing options...
Chiefy Posted February 11, 2008 Share Posted February 11, 2008 Who did you buy the desk off? I am guessing you did not buy it direct from Strand? I would go back to your supplier who should be able to help? If not contact a large company like Stage Electrics who have people who can fix your problem for you... Also be prepared to pay as your desk is likely to be out of warranty. Link to comment Share on other sites More sharing options...
Oovis Posted February 11, 2008 Share Posted February 11, 2008 I find it incredible that a firm like Strand can effectively abandon customers who bought their kit only 3 years ago. But the Strand who built the 300 you have no longer exists. The new Strand is owned by a different parent company who bought the name and some intellectual property from the administrators but didn't take on the whole inventory, as far as I can tell. Link to comment Share on other sites More sharing options...
robthirlby Posted February 11, 2008 Author Share Posted February 11, 2008 Who did you buy the desk off? I am guessing you did not buy it direct from Strand? I would go back to your supplier who should be able to help? If not contact a large company like Stage Electrics who have people who can fix your problem for you... Also be prepared to pay as your desk is likely to be out of warranty. It came from Stage Eleectrics. They have been very helpful in diagnostics but seem unable to provide spares such as another vga card. Hence my request. I gather that other 300s have ben skipped for the same sort of problems. Some thing to do with flow soldering of the mother board and the positioning of the cpu on top of the vga area of the mother board. Rob Link to comment Share on other sites More sharing options...
spotblaster Posted February 20, 2008 Share Posted February 20, 2008 Another possible solution to your problem is to run the Strand node software either under Virtual PC on a Windows or Mac PC or on a PC (with the right network card) running DOS. You can then enable Network video on your 300 to generate the screen display and select it to the PC screen. This is also a useful way of adding a second screen to single monitor 300 consoles. It is also useful as a cheap means of generating a remote video display. Adding a wireless access point to the console means it can work wirelessly too! It is all documented here. Basically anything you can do with a Mac running Virtual PC to a 300 or 500 console you can also do with a Windows PC. http://www.strandlight.com/manuals/StrandMacintosh11.pdf Virtual PC 2004 is now a free download. Have fun! Spotblaster. Link to comment Share on other sites More sharing options...
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