JHarpur Posted November 4, 2008 Share Posted November 4, 2008 Do you have any plans to upgrade the firmware to a current version? When? If not, why not? Why haven't you done that yet? The version I'm running is 10.4.8 - as far as I know, that's the most current software they have; it's so new it's still in the beta stage of development (although a few bugs I reported they've tracked down and squashed already! Not sure if there's going to be a revision number for that, though...) so, not in general release yet. They'd only released it to me because of the specific problems I was having - the beta had corrected the issues from the OS I had originally, and it was at a point where it was "fix it or there's no show", due to time constraints. The software update I did was 6 hours before the show. Not a calm day at all there. Changing anything that fundamental on the day is totally risky, but as I said, the show wasn't going to happen at all otherwise. Very do-or-die. The guys at Strand were kind enough to check backwards compatibility for show files before I updated, though, for my comfort. I was pleasantly surprised by the good support I received, even if it is long distance - from what I've seen, they can usually deal with most anything but hardware issues, by phone or 'net, same day. Link to comment Share on other sites More sharing options...
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