strand600X Posted June 13, 2006 Share Posted June 13, 2006 Hi PeopleI am currently on tour in Aberdeen.We have a 520i, 510i, sn102, sn103, X Connect and WYSIWYG.WE loaded a show into the desk and started lighting this morning.Part way through lighting we needed to go back a couple of cues (as you do).When we went back several of the cues had gone, just gone, not there anymore...I had done a 220clean about 30 mins before we had this problem as we had had another minor problem.Anyone else had any thing like this?PS It worked fine for the show.BazOpera North B-) Link to comment Share on other sites More sharing options...
Liam FitzG Posted June 13, 2006 Share Posted June 13, 2006 The only time that I have ever sceen anything close to that is if you change the patch information and remove the channels concerned, and thus the board has no channel to associate the information with and thus the levels from the cues subs fx etc are lost. But I have never lost cue information spontainiously. Liam Link to comment Share on other sites More sharing options...
Kaboni Posted June 14, 2006 Share Posted June 14, 2006 Blimey has Opera North got rid of that old Avolites desk it toured for years?Never did get my head round that thing during my short stint there.Sorry I can't help with your Strand issues though, but the guys I work with in Symphony Hall have 1 so I'll ask.Tony Link to comment Share on other sites More sharing options...
JohnG Posted June 15, 2006 Share Posted June 15, 2006 I wonder if the show file you loaded displays the correct number of cues? If not you should be able to load your most current of the last 10 saves. Or pluck the missing cues from floppy. As for 220clean, in all the times I have used it I have had problems with it only twice. Both times I had to reload the software because after the clean process completed operating files were reported as missing. I've never had 220clean mess with my show files. JG Link to comment Share on other sites More sharing options...
Kazeja Posted June 15, 2006 Share Posted June 15, 2006 Hmmm. Things to watch out for in case it happens again. Was the 510 tracking and if so, did the cues disappear on the 510 as well? If yes then I suspect a command (operator) input. If no, then I would suspect the hard drive. One symptoms of (imminent) hard drive failure is having to reload software after a 220clean. I have found in the past that a clean "scandisk" does not mean an error free hard drive. Hope this is useful. Kazeja Link to comment Share on other sites More sharing options...
strand600X Posted June 15, 2006 Author Share Posted June 15, 2006 Thanx Everyone We got rid of the AVO desk about 6 years ago. No I tell a lie we still have it we just dont use it... The desk was not in sync but I have had to do a software reload which I did on everything desks and nodes. The minor problem which caused me to do a 20clean was it was doing strange things with the groups ie the show that was in used only 6 groups, groups 1 > 6 and when you went to the group screen the 6 groups where there but the standard 900 groups where missing. So I went live and recalled group 994.1 (knowing it to be the display group) and recalled it then looked at the group screen where the 900 groups had reappeared but the 6 other groups had gone. So I did this in reverse and went to the live screen and recalled group1 and went back to the group screen and the 6 groups had reappeared but the 900 groups had gone...... so I did a 220clean which resolved all them issues but then created fresh issues... I have had no problems with it since reloading the software but we wait and see. Thanx to all for your help and advice. Baz :) Link to comment Share on other sites More sharing options...
Andi_Davis Posted June 15, 2006 Share Posted June 15, 2006 Just a suggestion, very possibly irrelevant... Under certain circumstances the symptoms you describe can be caused by the console's internal indexing process being disturbed (this is usually, though not always, caused by something like a power failure to the desk). Basically the cue/group/sub lists are indexed by the console as part of its regular house-keeping - I've seen an example of a showfile that played back perfectly from the console, but could not be saved to disc! This occurs when the indexing becomes corrupted - the console can continue to work with the data with a surprising degree of success, but when the show is saved the console is unable to track down all the relevant information, and so the saved showfile is not complete. In the example I saw, the show used 100 or so preset focus groups, but when it was saved none of the groups were saved as part of the .SSF - scary stuff! If possible I'd recommend either sync-ing up, or loading your the show via disc onto your back-up, and then comparing the show on the back-up with the one on the main (a quick trip to the report screen bascially - number of used cue parts, groups, effect steps, that kinda thing). This will rule out (or not!) this kind of problem. Andi. Link to comment Share on other sites More sharing options...
strand600X Posted June 16, 2006 Author Share Posted June 16, 2006 Thanx Andy I must admit it is exactly what I was thinking some kind of power interupt though the report screen did not throw anything up at all till the next day when it said sdisk 1191 I did tell Strand this but they did not offer an explanation. The only I would say is that it did not put anything on the report screen till the following day just before I decided to install the software again.Ive got to agree though it is the only plausible explanation, even though no one noticed the desk going off and on again. Cheers Baz :) Link to comment Share on other sites More sharing options...
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