Hi All,
I'm new here and in need of some help.
I'm currently working on a Cruise Ship and we're installing some new shows. I'm having a little bit of an issue where we have an LED wall upstage and 4 LED screens that move on and off the stage via tracks.
My issue is when we're doing a blackout there is still a glow on all screens so it's not a true black out.
Tech-wise, we're running QLAB to a data path for the 4 screens and for the LED screen it's QLAB to a Videotel (Nova Star) and down to the screen.
I've tried running a black masking under all the QLAB cues. The desktop is also black on all the extension screens too. I'f anyone could point me in the direction of something I could have missed that would be a huge help thank you
Ryan