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Hearing Loop sounds awful


Lamplighter

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I'm currently in a venue where the hearing loop sounds really awful. Lots of hum, audio distorted and strange noises. Initial investigation , unplug inputs all is quiet. Check input feed with battery amplifier, clean. I'm not used to loop systems so my diagnosis may be way off track, either a faulty loop or a failed amplifier. I think that the two most likely failure modes for a loop are short circuited turns or an earth contact. I feel that the strength and evenness of the field rule out an open circuit and make the possibility of a shorted turn unlikely. A stray earth is a possibility and I will be looking at that tomorrow with a megger. If the loop meters out then I will try the amplifier "on the bench" What would be a suitable load to simulate a loop? Any practical advice would be welcome and should I be looking at anything else.

Brian

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What would be a suitable load to simulate a loop?

Most decent loop amps can cope with down to < 0.2R, so a few yards of bell-wire, or a load of WW resistors in parallel should work. A 100W light-bulb would also probably work, but I haven't tried it.

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I'd check that the gain and compression haven't been turned up to 11... or that the sending device isn't overloading the input.

 

Also, if there's a monitor point, check that the signal is clean there.

 

You've got a good handle on loop cable faults - check it's not open circuit or grounded... problems such as cable crushing or insulation melted against hot water pipes is not unusual...

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Is it a perimeter loop or phased array?

 

For a perimeter loop - any other cables recently been run in running alongside the loop? Phased array - any floor works been carried out recently such as seating replacements?

 

How are you testing it? As you're local if you'd like someone wearing a real set of hearing aids to have a listen then shout (loudly!), I don't mind coming down to have a listen.

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Thanks for your replies.

I am using my own hearing aids so hopefully getting an accurate picture or the loop performance. It is a single loop though I am a little wary of the feed cable which at first sight seems not to be twisted pair. I am planning to try tracing the feeder and find the feed point so that I can see the number of turns. The Input level is well within the amp spec and adjusting the input gain doesn't improve the quality. I haven't touched the master preset/ compression adjustment as the signal indicators look about right. I would come back to this after metering the loop. The other possibility that I was gong to investigate is the possible pickup of the loop/feeder by the input lead. Investigation time is limited as I am Into show week with other more pressing duties. I hope to find a bit of time tonight.

Brian

 

 

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To wrap this up the loop metered out ok, but on close examination the dip switches on the line input channel had been flipped to mic and phantom power. I had previously checked for dc on the input and not found anything so possibly there is a fault with that supply. Restoring the dip switches produced a nice working system. Again thanks for your comments.

Brian

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