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Anyone got recent experience of Chamsys MagicQ basic dongle


BenEdwards

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Was discussing the above with an experienced lighting engineer and said she found them fairly unreliable and had had the software crash during live shows. It was possibly a while ago. Was wondering if anyone has had any recent experience of using the basic/trial dongle for live shows with the 5 hour Basic dongle?
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Was discussing the above with an experienced lighting engineer and said she found them fairly unreliable and had had the software crash during live shows. It was possibly a while ago. Was wondering if anyone has had any recent experience of using the basic/trial dongle for live shows with the 5 hour Basic dongle?

 

Of the many thousands of MagicDMX's we've sold, I don't think we've really seen any major issues with them apart from the aggressive power management some OS's use which turns them off, or where the cable's taken a bit of a bashing and one of the connections has gone.

 

If the software crashes, then it's unlikely to be related to the MagicDMX and is possible it's just a bug in the software itself. If you send a copy of your showfile over to us at support@chamsys.co.uk with a description of the problem and whether you can reproduce it, then we can look into it for you.

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It was the software I was talking about, the dongle only version. Do you mean the OS software? We are a volunteer run unfunded venue so the desks are beyond our means. Bit cheeky but was wondering if we could get a discount on the Basic dongle.

 

Ben

 

Reading again - the software crashed during the show? Unplugging the dongle doesn't crash the software, so if it crashes, it's just a dodgy instal, remove it and stick on the latest version.

 

Yes. If the software crashes and you restart do you get blackout of does the dongle maintain the current set-up?

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My thoughts exactly http://www.blue-room.org.uk/public/style_emoticons/default/rolleyes.gif I'm thinking of buying one for a show I have coming up, I'm struggling to find a lampie to run a very simple rig (8-12 PAR 64 LEDs and 4 Moving heads). It's a couple of bands in a function room and we just want something with a bit of movement (slightly better than a basic colour wash). My assistant is a motion graphics guy so has a good eye but no LX experience and we have a couple of weeks to learn and program the software. Will MagicQ on a MacBook with the Basic interface do what I want?
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I'd always prefer a user interface with physical controls, given the choice, but the software with that dongle is more than capable of of controlling those fixtures. Spend a bit of time programming ahead of the event and you'll be able to easily run a decent looking show.
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Bit cheeky but was wondering if we could get a discount on the Basic dongle.

You are aware that the basic dongle costs a tenner? Surely not beyond the means of even the smallest venue?!

 

Sorry, meant the full one. Jst thought I would ask. The politics here is a bit 'interesting' and lighting is not considered importent but I am managing to move things forwards. Probably going to get the Basic one.

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