Hi Steve
Sorry to hear you're having troubles. I've just checked with our Service Dept and we have about a 2 week turnaround time on consoles at the moment. Can I suggest you drop us a line and we'll see what we can do to get you sorted out?
ETC Ltd Technical Services Dept techservltd@etcconnect.com
0208 753 0984
Thanks Rory @ ETC
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