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LEDJ Performer 18 HEX Par Can issues and repair?


mattroberts

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We have 6 LEDJ Performer 18 HEX par cans all with various faults. Some do not display certain colours and some do not respond to DMX etc. Does anybody have any experience in getting these repaired by Prolight or anybody else handy? Is there anybody else with a pile of these broken? Would it be sensible to try and get together and see if an engineer can fix them/learn to fix them all?
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I had a LEDJ 9HEX10 SlimPar go faulty (Wouldn't respond to DMX) just out of warranty. I went back to the supplier who asked me to return it. They forwarded to Prolight who tried to repair it. They returned it and I got the same fault within hours. Prolight then replaced it through the supplied FOC. It took about 3-4 weeks.
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I have to add - from experience in my last job - ProLight do a first class job in repairing stuff (not that they ever needed to do it often) and some of their earlier product range can test them but they were always honest about it.

 

Take Chris up on his offer and speak to him, it will leave you a very happy bunny afterward.

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