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Hello all, as part of my final year project for my degree I have been tasked with developing a product for the live event production market. My team have created this survey to gather opinions on communication between production staff at events and in venues. We would be very grateful if you could take 3-5 minutes to answer. Thank you.

 

https://goo.gl/forms/qJ1iTuiHPy0oMC5k1

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The survey wanted me to sign in with a google account order to submit - surely that shouldn't be required? What if you haven't got a google account?

 

Also, it asks for opinions on what to include if you think the system would be useful. Surely if you don't think it useful this question should not be a required answer?

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Your survey seems to be proposing you're planning to create an app which will be used both for realtime talkback, cueing, text based chat, setting up, configuration, project management & planning and be designed for everything from corporate to festivals to TV to theatre?
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The survey wanted me to sign in with a google account order to submit - surely that shouldn't be required? What if you haven't got a google account?

The form shouldn't ask you to sign in. I've tried a few different browsers but can't recreate that.

 

Also, it asks for opinions on what to include if you think the system would be useful. Surely if you don't think it useful this question should not be a required answer?

You're quite right. This was an oversight and has now been corrected. Thanks for the feedback.

 

Your survey seems to be proposing you're planning to create an app which will be used both for realtime talkback, cueing, text based chat, setting up, configuration, project management & planning and be designed for everything from corporate to festivals to TV to theatre?

The core idea is text based communication. We are gauging interest in other features and in which sectors. The project will not necessarily cater to all of them.

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The form shouldn't ask you to sign in. I've tried a few different browsers but can't recreate that.

 

After completing the second page, I click next and it wants me to sign in to continue with google drive. This is on chrome. I shall try again on IE.

 

EDIT

 

It worked on IE.

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The core idea is text based communication. We are gauging interest in other features and in which sectors. The project will not necessarily cater to all of them.

Then the ratio of questions in the survey is off, you've also missed out any questions about the features/specifications/issues users would want to be incorporated in to a text based system.

I trust you're also already aware that there is very little text-based communication in any of those environments for a whole heap of very practical reasons?

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Done.

 

I can see some benefit of a text-based communications system to supplement the shout in a festival environment, where engineers generally don't like to wear headsets, and things like input lists and other documents need sharing on-the-fly. Or as a cheap way to add an extra 'channel' to an already-congested show comms system for non-urgent messages.

 

I can only see such a system as playing a complementary role alongside a conventional show-comms or shout system though. In many live shows, the comms system plays an important safety role in the production - it is the primary line of communication between different departments performing dangerous things that all need careful co-ordination, as well as a means for safety spotters, event control etc to deliver messages to the show crew during the performance. The implications of it crashing are serious, and often a show-stopping situation.

 

I already have a free piece of software on my laptop (Chat Box) that supposedly allows text communication with any other computer running it on the same LAN. It claims to work without any configuration. I have to say though, I've never actually tried it, as I've never come across anyone else with it on their machine.

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I can see some benefit of a text-based communications system to supplement the shout in a festival environment,

 

A friend of mine remembers seeing a pair of fax machines hooked up between FOH and monitor positions at a large festival stage. The machines had been adapted to run down a spare multicore channel.

 

It seemed to be quite handy for exchanging things like input lists and stage plans, although crude anatomical diagrams also made frequent appearances.

 

Bringing this up to date, perhaps something tablet-based that allows for quickly scrawled diagrams, as well as typed text?

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Your survey seems to be proposing you're planning to create an app which will be used both for realtime talkback, cueing, text based chat, setting up, configuration, project management & planning and be designed for everything from corporate to festivals to TV to theatre?

 

Majority of which WhatsApp can deal with, communication wise!

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Would any system using tablet computers be robust with 20K wireless enabled punters in the area

 

Good point. Possibly use tablets with wired ethernet and route that up the snake?

 

5% of whom WILL want to find all available wifi and bluetooth devices.

 

So instead of asking for the printed set lists at the end of the gig, they can try and find the digital version... :** laughs out loud **:

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Bringing this up to date, perhaps something tablet-based that allows for quickly scrawled diagrams, as well as typed text?

 

 

I quite like the idea that I could sit in monitor world and scribble something down that would appear next to the foh guy. The key to its success would be in implementation - it would need to be robust/reliable, quick and easy to use, and should slot in to existing infrastructure onsite with minimal configuration (if I had to set up a dedicated wifi network just to use it, I wouldn't bother). Anything that relies on the mobile phone network is a deal-breaker for festivals - reception generally ranges from patchy to non-existent once the punters arrive.

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Bringing this up to date, perhaps something tablet-based that allows for quickly scrawled diagrams, as well as typed text?

 

 

I quite like the idea that I could sit in monitor world and scribble something down that would appear next to the foh guy. The key to its success would be in implementation - it would need to be robust/reliable, quick and easy to use, and should slot in to existing infrastructure onsite with minimal configuration (if I had to set up a dedicated wifi network just to use it, I wouldn't bother). Anything that relies on the mobile phone network is a deal-breaker for festivals - reception generally ranges from patchy to non-existent once the punters arrive.

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Most existing chat systems/apps on your smartphone / tablet have this ability already, as do all manner of existing project collaboration apps. As you point out though the problem here is hardware based - establishing a secure, stable network that devices can connect to in the real-world onslaught of 2000 punters scanning to find a signal is the real problem to overcome.
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