cpaton1993 Posted October 19, 2017 Share Posted October 19, 2017 Hey all, We have a Altair WBS-200 that doesn't want to play along.The wired in com packs are working fine however we can't get the wireless belt-packs to sync.The manual says to hole the sync button (on the base station) for 6 seconds and to turn on the the belt-pack holding both up and down volume buttons.However it seems as the base station is just not responding at all. Its not a power issue as it has one fuse and one power input, and the wired comms work fine.We've run out of ideas, anyone else ever ran in to this issue, or have any ideas? Thanks in advance Chris Link to comment Share on other sites More sharing options...
J Pearce Posted October 19, 2017 Share Posted October 19, 2017 Hold register button until light starts flashing.Then turn on pack holding the up and down volume buttons. Start by deregistering all packs from the base station - it won't register any more packs if it has the full allocation already registered to it. Link to comment Share on other sites More sharing options...
cpaton1993 Posted October 19, 2017 Author Share Posted October 19, 2017 Hey, None of the packs are registered and doesn't matter how long I hold the button for it doesn't seem to flash or light up.I'm starting to think its an internal problem.Hold register button until light starts flashing.Then turn on pack holding the up and down volume buttons. Start by deregistering all packs from the base station - it won't register any more packs if it has the full allocation already registered to it. Link to comment Share on other sites More sharing options...
J Pearce Posted October 19, 2017 Share Posted October 19, 2017 Have you tried deregistering all packs on the base station though? If some packs (not necessarily your packs) have been registered to it at some point in its life it will still be paired to these and won't then accept new packs. Link to comment Share on other sites More sharing options...
cpaton1993 Posted October 19, 2017 Author Share Posted October 19, 2017 Yep, I'm just getting no responce form it at all. Have you tried deregistering all packs on the base station though? If some packs (not necessarily your packs) have been registered to it at some point in its life it will still be paired to these and won't then accept new packs. Link to comment Share on other sites More sharing options...
Don Allen Posted October 22, 2017 Share Posted October 22, 2017 What happens when you have all of the belt packs turned off and you do a deregister ?"To deregister all the beltpacks registered in the base station, turn on the base station with theregister switch pressed until the base station sounds with all the beltpacks registered to the basestation turned off. At this moment, turn off the base station and all the beltpacks will bederegistered." If you try this a few times and have no success you will have to contact Altair Support and give them the details. Link to comment Share on other sites More sharing options...
cpaton1993 Posted October 24, 2017 Author Share Posted October 24, 2017 Thanks for the advice, but no success. got in touch with altair, and tried a couple things they suggested.However I think it is time to accept its a internal problem, we take a screwdriver to it soon. We have little hope for it but keep the poor WBS-200 in our thoughts. What happens when you have all of the belt packs turned off and you do a deregister ?"To deregister all the beltpacks registered in the base station, turn on the base station with theregister switch pressed until the base station sounds with all the beltpacks registered to the basestation turned off. At this moment, turn off the base station and all the beltpacks will bederegistered." If you try this a few times and have no success you will have to contact Altair Support and give them the details. Link to comment Share on other sites More sharing options...
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